Productivity & Collaboration
Collaborate better. Work smarter.
About Productivity & Collaboration
At ADG, we help organisations transform the way teams work, connect and operate. From collaboration platforms to productivity ecosystems and CRM strategy, our goal is to enable smarter, faster and more secure ways of working.
Whether modernising communication, streamlining document workflows or improving how teams share knowledge and serve customers, we design and implement cloud-based systems that unlock meaningful performance gains. We align tools with strategy so that productivity becomes an engine for scale, not a bottleneck.
Core Productivity & Collaboration Offerings
Next-Gen
Contact Centers
Productivity
Platforms
AI Agents for Search
& Automation
Our Approach
Advisory
- Digital workplace and CRM strategy assessments
- SaaS licensing optimisation
- AI readiness and use case workshops
- Contact centre solution assessments
- Collaboration tools strategy
- Agentic Design Workshops
Implementation
- Google Workspace, Microsoft 365, & Hybrid deployments
- Identity & access management
- Workflow automation & document management
- CRM integration
- User onboarding, training & change management
- AI agent development
(e.g. scheduling, triaging, data entry) - Mobile-first and hybrid work solutions
- Contact centre solutions
- Establishing Centres of Excellence
- Prompt engineering training for LLM's
Managed Services
- Ongoing support for collaboration platforms
- Productivity audits and usage insights
- Staff augmentation (IT, CRM, digital ops)
- Contact Centre management
- ACM (Access Control Management) services